Reputational Risk




		Definition:


	LEGAL


	EMAIL DISCLAIMER


	Reputational Risk


	As per Wikipedia, the free encyclopedia:


	Reputational risk, often called reputation risk that is a type of risk related to the trustworthiness of a business. Damage caused to a firm's reputation can result in

the perceived loss of brand confidence, competency and even revenue or in the destruction of shareholder value.


	Reputational risk is a matter of corporate trust.


	A TRADING ENVIRONMENT THAT REMAINS AUDIT READY

ARCHIVING Excellence:
We have created an environment that is AUDIT FRIENDLY and AUDIT READY. Documentation is archived in a secured environment on two (2) separate levels and remains readily available for scrutinising when challenged. Our already implemented AUDIT process has been tested independently and is 100% functionally operational. Service levels allow such a AUDIT PROCESS to be effected in an electronic format within seconds and as a direct result, GLOBAL INTELLIGENCE remains positioned to authenticate all (i) end user certification, (ii) client instructions and (iii) case files. Archives are retained at a readiness level for a period of 60 MONTHS (5 YEARS).

SYSTEM SECURITY:
We have created a secure environment that does make use of the latest technologies. Data is adequately secured and security protocols are updated on a regular basis to ensure compliance with existing legislation and newly introduced threats. Our experience within this business sector has allowed us to understand our clients concerns, security, needs and the risk attached to the storage of their unique data. As a direct result thereof, we undertake not to compromise data directly by allowing such data to become public knowledge and or available in the public domain, by not sharing, swapping and or creating an environment that lends itself to compromise


	SERVICE EXCELLENCE

		At GLOBAL INTELLIGENCE we only provide professional services. We are uncompromising in our work ethic and consistently work within the parameters, as defined by current legislation in order to ensure that risk associated to your reputation, whilst fulfilling any provided mandate is and will always remain our greatest concern. We always act in a manner becoming and when making use of suitably experienced professional service providers, we ensure that they meet our stringent requirements. Our suitably experienced professional service providers, are all experts

within their fields of expertise and are all suitably qualified, experienced and more than capable of delivering supporting witness evidence within a criminal, civil litigation or labor related tribunal. Services Providers that are unable to meet these stringent requirements or who are unable to testify and or complete formal reporting are just simply not GLOBAL INTELLIGENCE service providers.


		OUR CORE VALUES

	service Excellence: We are committed to being number one. We recognise that market share is hard won and motivated by the realisation that this can never be taken for granted. We are big enough to be the effective service provider of choice, but small enough to be flexible. We are always guided by our integrity, meet our commitments, satisfy our clients needs and never sacrifice on quality of service.

TRANSPARENCY:
Guided by our integrity in all that we do and or undertake to do, we remain committed to openness, communication, and accountability when dealing with our clients and service providers, irrespective of who they are or where they are, on a daily basis.

Innovation:
We do listen and respond to our customers and seek to exceed their expectations. We thrive on creativity and ingenuity. We embrace innovations, ideas and concepts that change the world today. We anticipate market trends, our clients needs and move quickly to embrace them. We are not afraid to be guided by our clients needs and wants.

Customer Fixation:
We respect our customers above all else and we never forget that they do come to rely on us by choice, their choice. We accept responsibility to maintain our customers' loyalty and and to earn their trust, by putting them first.


	OUR CORE COMPETENCIES

	READY: BEING MOTIVATED TO USE PARTICULAR KNOWLEDGE, SKILL SETS AND VALUES TO EFFECTIVELY COMPLETE TASKS ON HAND, WITHIN DEFINED TIME PARAMETERS WILLING: BEING READY, EAGER, SUFFICIENTLY EXPERIENCED, CAPABLE AND PREPARED TO MEET OUR CLIENTS EXPECTATIONS

COMMITTED: DEDICATION TO BEING THE BEST IN WHAT WE DO BEST, LOYALTY TO BRAND EXCELLENCE, OUR CLIENTS AND CLIENT EXCELLENCE.

SUITABLY SKILLED: HAVING THE NECESSARY ABILITIES, KNOWLEDGE, SKILL SETS AND EXPERIENCE TO EFFECTIVELY DO WHAT WE DO BEST.


	For further information please contact : info@global-intelligence.co.za